Factory Service & Support Hub
We stand behind every machine we manufacture — Turnkey on-site installation, comprehensive operator training, rapid field service, AMC plans, and genuine spare parts.
Our After-Sales Commitments
Lifetime direct factory support engineered to keep your production line running without interruption.
Turnkey On-Site Installation
Factory-trained engineers manage machine uncrating, precise leveling, electrical connection, pneumatic setup, and initial test cutting directly at your production unit.
Hands-On Operator Training
We train your operators on CAD/CAM software workflow, tooling setup, optimal speed parameters, preventive daily lubrication, and basic troubleshooting.
24/7 Remote Tech Support
Instant technical assistance via Phone, WhatsApp Video Call, or AnyDesk remote control for software configuration and G-code file optimization.
On-Site Rapid Field Service
Our field service engineers are deployed nationwide for mechanical alignment, laser source tuning, spindle replacement, and urgent breakdown resolution.
Genuine Spare Parts
We supply genuine spare parts and consumables for all NEXCNC machines — request what you need through our service desk.
Annual Maintenance Contracts (AMC)
Protect your machinery investment with scheduled preventive health audits, optical realignment, rail lubrication, and priority field service dispatch.
Request Support or Spare Parts
Fill out the form below — our factory service manager responds within 2 business hours.
Need an instant response? Call our Service Desk (+91 78029 93169) →
Request a Technical Consultation
Planning a new factory setup or upgrading existing machinery? Discuss your material types, sheet sizes, and daily production targets directly with our senior application engineers.