Privacy Policy

1. Overview & Scope

At NEXCNC Industries Private Limited ("NEXCNC", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, process, store, and safeguard your information when you visit our website, submit quotation requests, configure machinery specifications, or communicate with our engineering support team.

2. Information We Collect

We collect information to provide accurate machinery recommendations, process quotations, and deliver turnkey after-sales support:

• Personal Identification Data: Full name, business email address, phone number, WhatsApp contact, and company name.
• Technical Machine Specifications: Material type, thickness, working/bed size, production need, and any reference drawings or files you choose to share.
• Transactional Data: Quote history, invoice records, machine serial numbers, and maintenance request logs.
• Automated Website Usage Data: IP address, browser type, device details, referring URLs, and website interactions collected via essential cookies.

3. How We Use Your Data

Your information is strictly utilized to fulfill core business operations:

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal or technical design data to third-party advertisers. Information may be shared strictly under the following operational circumstances:

• Logistics & Delivery Partners: Sharing factory address and contact details with authorized freight carriers to deliver heavy machinery equipment to your facility.
• Authorized Service Engineers: Providing machine installation details to NEXCNC certified field technicians for on-site commissioning.
• Legal & Regulatory Compliance: Disclosing information if required by applicable Indian laws, court orders, or governmental regulations.

5. Security & Storage

We implement robust administrative, technical, and physical safeguards to prevent unauthorized access, loss, or alteration of your technical drawings and business data. All web transmissions are encrypted using standard SSL/TLS protocol, and design files are stored on secure access-controlled servers.

6. Your Privacy Rights

You hold full control over your personal data submitted to NEXCNC:

• Access & Rectification: Request a copy of your stored personal details or correct inaccurate information.
• Data Erasure: Request the deletion of your account and archived quote communications, subject to statutory tax and accounting retention requirements.
• Opt-Out: Unsubscribe from technical newsletters or marketing communications at any time using the link in our emails.

7. Contact Information

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact our Compliance Officer: